Contact OddsAPI.dev
Questions about the API, your account or a plan? Email us at [email protected] and we will get back to you. One address covers everything below, so there is no need to pick the right inbox.
API support
Signed-in customers can also reach us through live chat from their dashboard. For API issues, include your account email, the full request URL (without your API key), the status code and the response body you got. The event or league ID and the bookmaker help us reproduce a problem quickly.
Two status codes you can usually fix yourself: a 401 means the key is missing, invalid or not sent as Authorization: Bearer <api_key>, and a 429 means you have hit your rate limit or monthly quota. The Retry-After header tells you how many seconds to wait.
Coverage requests
Missing a bookmaker, league or market you need? Tell us which one and what you are building. Requests from customers shape what we add next.
Billing and invoices
Payments are handled by Dodo Payments as our Merchant of Record, which charges you and issues your invoices. You can cancel your subscription at any time from your dashboard. For billing questions, email us from your account email address.
Privacy and account deletion
To access, correct or delete your personal data, or to close your account, email [email protected]. We may need to verify your identity first, and we respond within one month. The details are in our Privacy Policy.
Security reports
Found a vulnerability? Email [email protected]with the details and steps to reproduce, and please do not test against other customers' accounts or data. Our contact details are also published in security.txt.
Before you write
- Endpoints, parameters and market keys are in the API documentation.
- Plans, request quotas and rate limits are on the pricing section.
- How you may use the data is covered by our Terms of Service.
- Who we are and what we cover: about OddsAPI.dev.